Frequently Asked Questions
Everything you need to know about your daily buzz.
How long will it take for my coffee to arrive?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 1-2 business days, and standard shipping usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring Better Buzz Coffee to our international fans in the near future.
What is your return policy on coffee beans?
Because coffee is a perishable food item, we cannot accept returns on roasted beans. However, if there is an error with your order or you are unsatisfied with the quality, please contact us within 14 days for a replacement or store credit.
Can I modify or cancel my subscription?
Absolutely! You can log into your account portal at any time to pause, skip a delivery, change your frequency, or cancel your subscription. Changes must be made at least 48 hours before your next scheduled roast date.
Are your coffee beans ethically sourced?
Yes, we pride ourselves on sourcing high-quality, specialty-grade beans through direct trade and sustainable partnerships that ensure fair wages and environmental stewardship for our farming partners.
Do you provide grind options for your coffee?
To ensure the best flavor profile, we recommend purchasing whole beans. However, we do offer 'Drip' and 'Cold Brew' grind options for most of our signature blends at checkout.